Frequently asked questions

About the carton

About the carton

Our products are made of recycled corrugated cardboard material. At their design we specifically kept in mind to create such in itself likeable and viable products, that “as a white sheet” stay in front of the children and adults who are willing to live their creativity. To the decoration only our imagination can be the limit. If at home lays low in the do-all drawer a few buttons, colorful candy, expired aniseed-tree, clove, or even tie ribbon left over from last year, use it! Let your imagination free, do not be afraid of the unfamiliar!

How to order

How to order

Orders are accepted in two ways: -your order can be sent through direct e-mail, with the indication of products and the mode of transport send it to the info@krearton.hu address. In the conformation we send our bank account details, and after the arrival of your transfer we mail your product, or you can take over personally, depending on what acceptance mode you chose. -through our web shop, where the payment for your security is turned over through the Pay Pal system. When you order before the approval of your basket, will take place the selection of the mode of transport. From a roll down list you can choose the country, and then we will send the order to your address that was recorded in the Pay Pal’s system. If you ask for personal takeover, here you have to indicate the “other country” category. The rest of the details we will send it for you in our e-mail confirmation. If you get stuck or face problems, ask, contact us and we will help you.

Payment via Pay Pal

Payment via Pay Pal

The payment of products happens through the PayPal system, which does not require Pay Pal registration. We use the Pay Pal system in order to assure secure credit card payment. This way, your data will remain safe. During the payment on the Pay Pal page, on the left side we can see the summary of our order and how much we have to pay. On the right side under the question “Have you Paypal account?” if we have Pay Pal account, we have to write our Pay Pal e-mail address and password, we enter to our Pay Pal account, where we can approve to be deducted the money from the Pay Pal balance. If we do not have Pay Pal account and would you like to pay with credit card click on the “Don’t have Paypal account?” inscription. Here you can start the Pay Pal payment with the entry of the card number, expiry date and with the 3 digit number which are on the back of the card.

Delivery with Dynamic Parcel Distribution (DPD) courier

Delivery with Dynamic Parcel Distribution (DPD) courier

We can send your order with the help of a DPD courier to the address you have given. The delivery fee between 0-3 kg is 1300 Ft, over 3 kg is 1500 Ft. After selecting the products initially only the country has to be given, then pressing the Payment button you get redirected to the Pay Pal’s page, where the secure card payment is made. Here you need to provide your exact delivery address. The DPD courier attempts three times to deliver the package, but please be sure to give exactly your shipping address.

Personal takeover

Personal takeover

You have the possibility to require the ordered products with personal takeover at the our cooperating shops (see info under “Find us”). It is important that only the pre-ordered products, following the payment’s transfer opening day, within 5 working days are available in the store. Please be sure to take over your ordered product during that period. If you have questions, write us, we will try to help you: info@krearton.hu

Guaranty

Guaranty

During the design and production we strive for perfection. We construct carefully and test for long our products, but it may occur that at you, in your environment the things work other way. If you have any problem, objection related to your product do not hesitate, contact us, we try to find the best solution.